The Operational Blindspot
Standard industry training often conflates "compliance" with "competence."
Crews are trained to memorize a sequence of steps (A → B → C). However, when a real-world variable disrupts the sequence (e.g., equipment failure at Step B), the crew freezes. They know the procedure, but they do not understand the system.
This "Compliance Trap" creates a workforce that is excellent at following rules but helpless in a crisis.